My Mailbox - Composing Emails

1. Overview

Composing a new email is simple inside My Mailbox. You can start fresh conversations with any recipient on the web using any of the custom aliases assigned to your mailbox.

---

2. Why This Matters

Drafting clean, structured messages directly under your professional brand establishes authority and makes it easy to proactively reach out to new clients, vendors, or team members.

---

3. How to Use It

Step-by-Step Composing:

1. Log in to My Mailbox and click the Compose button in the sidebar.
2. Select the "From" Alias:
   • If your mailbox has multiple aliases assigned to it (e.g. sales@brand.com and support@brand.com), select which identity you want to write from using the From dropdown menu.
3. Specify the Recipient ("To"): Enter the recipient's email address in the To field.
4. Enter a Subject: Write a clear, brief subject line.
5. Write the Message Body: Use the built-in text editor to draft your email message.
6. Add Attachments: If needed, click the paperclip icon to upload files.
7. Click Send. Your email is instantly routed and delivered.

---

4. Common Mistakes

• Selecting the wrong "From" alias: If you manage multiple businesses or departments in one mailbox, always double-check the From dropdown to ensure you are writing from the correct address.
• Adding too many attachments at once: Large files can take a few moments to process. Upload files one at a time to ensure smooth delivery.

---

5. Tips