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Mailboxes

Assigning Aliases to Mailboxes

Learn how to link multiple custom email addresses to a single mailbox container.

1. Overview

Linking an alias to a mailbox is how you direct incoming emails into your secure storage. Once an alias is assigned to a mailbox, all mail sent to that address will bypass forwarding and land directly inside that mailbox.


2. Why This Matters

By assigning multiple aliases to a single mailbox, you can consolidate different email streams. For example, you can have hello@yourcompany.com, info@yourcompany.com, and office@yourcompany.com all route to the same "General Queries" mailbox, saving you from having to check multiple inboxes.


3. How to Use It

Step-by-Step Assignment:

  1. Go to the Aliases tab in the Admin Panel.
  2. Click Create Alias (or click Edit on an existing alias).
  3. Under Mode, select Mailbox.
  4. In the Mailbox dropdown field, choose the specific Mailbox you want to link.
  5. Click Save Changes.

Any incoming email sent to that alias is now routed to the selected Mailbox in real-time.


4. Common Mistakes

  • Leaving the Alias in Forward Mode: If you create a mailbox, but forget to switch your alias's Mode from "Forward" to "Mailbox," your emails will continue to be forwarded to your personal email, and the MelMe mailbox will remain empty.
  • Orphaned Aliases: If you delete a mailbox, any aliases linked to it will lose their target destination and stop working. Always update your aliases' routing before deleting a mailbox!

5. Tips

Domain Freedom: You can assign aliases from Domain A (e.g. info@domainA.com) and Domain B (e.g. info@domainB.com) to the exact same Mailbox. This is incredibly helpful for managing multiple sister companies or brand projects together!

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