Session Management

1. Overview

Whenever you log in to MelMe or a mailbox, a secure Session is created. MelMe actively monitors these sessions to keep track of which devices, IP addresses, and browsers are currently logged in to your account.

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2. Why This Matters

Device session tracking gives you full visibility over active connections:

• Unauthorized Access Detection: If you notice a login session from an unrecognized device or country, you can flag it immediately.
• Instant Revocation: You can log out stale or compromised devices instantly, cutting off access in real-time.

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3. How to Use It

Checking Active Sessions:

1. Log in to your Admin Dashboard.
2. Go to the Profile or Security page.
3. Locate the Active Sessions list.
4. You will see a list of all logged-in browsers, showing:
   • Device Type & Browser: (e.g. "Chrome on macOS").
   • IP Address & Location: The digital address of the device.
   • Last Active Time: When the device last loaded a page.
5. Logging Out a Session: Click Revoke or Log Out next to any session in the list to immediately kick that device off your account.

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4. Common Mistakes

• Leaving sessions open on public devices: If you log in to your account on a shared office computer or library device, always click Sign Out before leaving. Relying on auto-logout timers exposes your account to risk.
• Confusing your own mobile browser session: If you log in from your phone, it might list a different IP address (depending on your mobile carrier). Do not panic and revoke it unless the location is highly suspicious!

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5. Tips