Aliases Overview

1. Overview

An Alias is a virtual email address built using your custom domain (e.g., support@yourcompany.com, sales@yourcompany.com, or hello@yourcompany.com).

Unlike a traditional email inbox, an alias doesn't have a login or permanent storage of its own. Instead, it acts as a smart router, immediately catching any incoming email sent to that address and forwarding or storing it according to your configurations.

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2. Why This Matters

Creating aliases offers massive benefits for both business and personal use:

• Professional Image: Set up separate addresses for different purposes (e.g., invoices@, jobs@, newsletter@) to look like a fully structured business from day one.
• Inbox Security: Stop giving your primary personal email address to online shopping sites or services. Instead, generate a specific alias for each site. If a site leaks your email or starts spamming you, just turn off the alias!
• Clean Organization: Route different business functions to the appropriate team members or folders effortlessly.

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3. How to Use It (Choosing the Right Alias Type)

In MelMe, there are two primary routing modes for aliases:

1. Forward Aliases: Incoming emails are redirected instantly to your primary personal address (e.g. yourname@gmail.com).
2. Mailbox Aliases: Incoming emails are stored inside a secure MelMe inbox (Mailbox) so you can log in, view, and reply professionally.

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4. Common Mistakes

• Treating an Alias as a Full Login Account: Remember, you cannot log in to MelMe's My Mailbox app using an alias. You can only log in using a Mailbox Slug!
• Typos in destination addresses: When setting up a forward alias, double-check that your destination email is spelled perfectly, or you will miss incoming messages.

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5. Tips