Creating an Alias

1. Overview

Adding a new alias allows your custom domain to receive emails under a new username. MelMe allows you to create unlimited aliases for any verified domain on your account.

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2. Why This Matters

Creating aliases dynamically lets you manage multiple projects or department addresses on the fly, instantly adapting your communications as your brand or team grows.

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3. How to Use It

Step-by-Step Instructions:

1. Log in to the Admin Dashboard and click Aliases in the sidebar.
2. Click the Create Alias button in the upper right.
3. Fill in the configuration fields:
   • Local Part: The text prefix before the @ symbol (e.g. billing for billing@mycompany.com).
   • Domain: Choose the verified custom domain from the list.
   • Personal Email (Optional): Enter a backup email address for reference.
   • Routing Mode:
     • Forward: Reroutes emails to your own personal inbox.
     • Mailbox: Delivers emails to a secure, isolated MelMe inbox container.
   • Destination / Mailbox: Based on your routing mode, enter the destination email or select your target mailbox from the list.
4. Click Save or Create Alias. The alias is immediately active!

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4. Common Mistakes

• Creating duplicate local parts: You cannot have two aliases named hello@mybrand.com. Each local part for a specific domain must be completely unique.
• Adding special characters: Avoid using special characters (like spaces or brackets) in the local part of your alias. Stick to letters, numbers, hyphens, and periods (e.g., john.doe or billing-queries).

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5. Tips