Sending Attachments

1. Overview

When composing emails, you can attach files—such as images, PDF invoices, word documents, or slides—to share with your recipients.

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2. Why This Matters

Sharing quotes, invoices, agreements, and spreadsheets is a vital part of running any business. MelMe makes attaching these files secure and simple, ensuring they load quickly for your recipients.

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3. How to Use It

Step-by-Step Attachment Guide:

1. Open My Mailbox and click Compose to draft a new email.
2. At the bottom of the composer, click the Attachment (paperclip) icon.
3. Select the file(s) from your computer or mobile device.
4. Upload Status: You will see a progress bar indicating that the file is being securely uploaded. Once uploaded, a list of attached files will display at the bottom of the composer.
5. Click Send to deliver your message along with the attached files.

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4. Common Mistakes

• Exceeding standard email size limits: Most email servers (like Gmail or Exchange) will block incoming emails that are larger than 10MB. To guarantee successful delivery, keep your total attachment size below 10MB per email.
• Attaching dangerous file types: MelMe blocks suspicious executable file formats (like .exe, .bat, or .zip files containing code) for security reasons. Stick to standard formats like PDFs, JPGs, PNGs, and Microsoft Office documents.

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5. Tips