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Getting Started

Creating Your First Alias

Learn how to set up your first custom email address and choose between forwarding or mailbox storage.

1. Overview

An Alias is the custom email address you give to the outside world (e.g., contact@yourdomain.com). When you create an alias, you must choose how MelMe handles incoming messages sent to this address: forwarding them directly to an existing personal email or sending them to a secure MelMe Mailbox.


2. Why This Matters

Creating aliases allows you to organize emails for different purposes without paying for multiple inboxes. By using specific aliases for newsletters or individual clients, you also protect your primary inbox from unwanted spam.


3. How to Use It

Step 1: Open the Aliases Dashboard

  1. Log in to your MelMe admin dashboard.
  2. Click on Aliases in the left sidebar.

Step 2: Create a New Alias

  1. Click the Create Alias button.
  2. Local Part: Enter the prefix of the email (e.g., enter hello for hello@yourdomain.com).
  3. Domain: Select your verified domain from the dropdown.
  4. Choose Routing Mode:
    • Forward Mode: Enter a destination email (e.g., yourname@gmail.com). All incoming emails will be forwarded there immediately.
    • Mailbox Mode: Select a MelMe Mailbox (you will learn how to create one in the next guide). Emails will be stored inside MelMe's secure environment.
  5. Click Create. Your alias is now active!

4. Common Mistakes

  • Creating an Alias on an Unverified Domain: You cannot create active aliases on a domain that is still "Pending" or has "Failed" verification. Ensure your domain is fully verified first.
  • Typing Errors in Forwarding Addresses: If you select Forward mode, double-check that your destination email (e.g., myname@gmail.com) is typed perfectly. A single typo will cause emails to be lost forever.

5. Tips

Beginner Recommendation: Use Forward Mode for simple addresses where you only need to receive and read emails (e.g., newsletters, automated notifications). Use Mailbox Mode for addresses where you need to hold secure, professional, back-and-forth conversations with clients or customers.

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